Privacy Policy

"TracksConnect.com" respects the privacy of its users, and makes all possible efforts to protect their personal information and use it properly. This Privacy Policy describes how we may collect and use Personal Information, and the rights and choices available to our visitors and users regarding such information.
We strongly urge you read this Policy and make sure you fully understand and agree with it, before you access or use any of our services. If you do not read, fully understand and agree to this Privacy Policy, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our services.
You may visit and/or use the Services only if you fully agree to this Privacy Policy. By accessing and/or using any of the Services, you signify and affirm your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information as defined and explained below.

How we collect and use Personal Information

We collect the following types of Personal Information:

Registration and Profile Information. When you create an account, we may collect your Personal Information such as: your username, email address, company name. If you want to add another person to your account, we collect the person’s username and email address, as you entered them.

Geolocation. We collect unique user identifier (IMEI of the phone, tracker or another) and location of all Objects, connected to your account, through satellite or wireless network geolocation in order to obtain location for the purposes of providing our Service. We collect the location of your designated places, landmarks or geo-fences to provide alerts when Objects arrive and leave. We maintain location information only so long as is reasonable to provide the Service and then delete location data tied to Personal Information. We may keep depersonalized location data for a longer period of time in order to analyze aggregate trends and metrics. We may also share depersonalized location information with third parties for advertising, research, and analytic purposes. If you want to opt-out of the collection of your location data, please adjust settings in a mobile device to limit the app’s access to your location data.

Messages and User’s Content. We collect information, sent by Objects and to Objects in your account. We may also retain any messages you send to us. We use this information to provide you the Service and to communicate directly with you, such as to send you alerts on the movements of your Objects etc. You can disable or control alerts by settings of your account. We may send you service-related emails (e.g., account verification, technical and security notices). You may not opt-out of service-related e-mails.

Information we receive about you from others:

Information we receive about you from others:

Social Media. When you interact with our site through various social media, such as when you enter the Service by a social network, Like us on Facebook or post a comment to our Facebook page, we may receive information from the social network such as your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to Service.

Information we collect automatically through the use of technology. When you visit our website or use our mobile app, we and our business partners may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect through the use of tracking technologies includes, but is not limited to, IP address, browser information, referring/exit pages and URLs, click stream data and information about how you interact with links on the website, mobile app, or Service, domain names, landing pages, page views, cookie data that allows us to uniquely identify your browser and track your browsing behavior on our site, mobile device type, mobile device IDs or other persistent identifiers, and location data collected from your mobile device or devices of Objects linked to your account. Some or all of this data may be combined with other Personal information. When you access our Service by or through a mobile device, we may receive and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID or other identifier), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data (latitude and longitude etc.). We use this information to:

  • Remember information so that you will not have to re-enter it during your visit or the next time you visit the site or mobile app
  • Provide custom, personalized content and information, including advertising
  • Track location and movements
  • Monitor the effectiveness of our Service and our marketing campaigns
  • Monitor aggregate metrics such as total number of visitors, users, traffic, and demographic patterns
  • Diagnose or fix technology problems.

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.

Sharing of Personal Information

We may share Personal Information with third parties outside the Company and its controlled subsidiaries and affiliates in some circumstances, including:

  • Personal Information (name, location etc.) may be visible for other Objects within your account.
  • We may receive, store and transmit depersonalized, and/or aggregate or otherwise strip data and may share that anonymized and/or aggregated data with third parties. For example, we may share de-identified location data with third parties that analyze location and movement trends, traffic information etc.
  • Any information or content that you voluntarily post to the website or to our Facebook page will automatically be available to the public. We may publicly post your reviews and comments online on our website or mobile app, or link your reviews to third party websites.
  • We may at any time buy or sell/divest the company, or any combination of its products, services, assets and/or businesses. Personal Information such as customer names and email addresses, and other user information related to the Service will likely be one of the items transferred in these types of transactions. We may also share, transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions or similar transactions or proceedings.

Except as described above, we will not disclose Personal Information to third parties (including law enforcement, other government entity, or civil litigant; excluding our subcontractors) unless required to do so by law or subpoena or if in our sole discretion, we determine it is necessary to conform to the law, comply with legal process, or investigate, prevent, or take action regarding suspected or actual illegal activities; to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any claims or allegations, or to protect the security or integrity of our web-sites and Services; and/or to exercise or protect the rights, property, or safety of "TracksConnect.com", our Users or others.

How we protect Personal Information

"TracksConnect.com" cares about the security of your Personal Information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your choices about Personal Information

You may decline to submit any Personal Information through the Service, in which case "TracksConnect.com" may not be able to provide its Services to you.

Modifying Account Information and Settings. You may modify your account information, update or amend your Personal Information or password at any time by logging in to your account. You can also stop receiving information or promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not disable Service-related communications (e.g., account verification, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us.

Third Party Tracking and Advertising. We may share, or we may permit third party ad networks, social media companies, and other third party services to collect, information about the browsing behavior of users of our Services through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our Services over time, including location information, so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services, or on other devices you may use. Typically, the information is collected through cookies or similar tracking technologies. You may be able to “opt out” of the collection of information through cookies or other tracking technology by actively managing the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete, disable, and/or limit the use of cookies or other tracking/recording tools. Depending on your mobile device, you may not be able to control all tracking technologies through your device settings but you can uninstall the app if you do not want to have tracking information automatically collected. You may also be able to limit interest-based advertising through the settings on your browser or device. For example, you may be able to opt-out of some interest-based advertising on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). To learn more about interest-based advertising and how you may opt-out of some of this tracking, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices and/or the DAA’s resources at www.aboutads.info/choices. You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app. If you have any questions about third party tracking and advertising, you can contact us.

Delete your Account and Personal Information

We will retain your Personal Information for as long as your account is active or as needed to provide you Services. Some information may be deleted You cay remove any Object from your account with all it’s Personal Information, including geolocation data, notifications, events, settings, links to other Objects, geo-fences, landmarks and places.
You may also completely delete your account with all the Personal Information any time, including all connected Objects and their information. To do it please visit https://map.tracksconnect.com/delete.php.

Links to other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read over those rules and policies before proceeding. We are not responsible for any third-party policies or rules.

Changes to our Privacy Policy

"TracksConnect.com" may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the ‘last modified’ date at the top of this page. If there are material changes to this Privacy Policy or in how "TracksConnect.com" will use your Personal Information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification by email or in your account.

How to contact us

If you have any questions about this Privacy Policy or the Service, please contact us.